In this policy, we call the website "the website" or "our site" and we refer to Decold as "we" "us" and "our".
By using the website, you consent to the collection, use and transfer of your information under the terms of this policy.
Who has access to your information
We have access to your information. For the purpose of the Data Protection Act 1998, we are the data controller and our address is Decold Ltd, 18 Old School Drive, Southwold, IP18 6JZ, Reydon. You can find more contact details on our Contact Us page. We own the data that we collect on the site.
We may use contractors to service the site or to fulfil orders from customers. Where these contractors require access to personal information, we try to seek assurances that they comply with the DPA and that your information will be kept confidential. They will not use your information except to fulfil their obligations to us, and will not use it except in line with this privacy notice.
We may have to disclose information about customers to our professional advisers to obtain professional advice.
We will not disclose your information to anyone else.
Location of data
The data that we collect from you is stored within the European Union.
We store the contract's content and will send you the details of your order as well as our general terms via e-mail. You can find our full terms and conditions here at all times. The details about your recent orders can be found in the 'Your Account' section of our website one you have logged in.
Information we collect and use
We collect and process the following data about you:
You may contact us for information about data that we store about you and request corrections or deletion of that data.
We do not store credit card details nor do we share customer details with any 3rd parties.
We may collect information about your computer, including your IP address, operating system and browser type. We use this for website administration. This is statistical data about our users' browsing actions and patterns, and does not identify you.
Some non-essential cookies are also used to gather non-personal information. This data does not identify to you in any way but allows us to monitor and improve your browsing experience. Good examples of non-personal information would be: what web browser is being used, any referring sites that linked you to Decold, the date/time of the browsing session and which pages were visited. This data may be used by us in web analysis tools such as Google Analytics and Adnexus.
You are always free to decline our cookies if your browser permits, but please be aware that some parts of our web site may not work properly for you if you do so.
You may also clear all stored cookies from your browser after you have used our site. Please note this process will also remove cookies stored by other websites.
How we use your data
Your personal data will be used to to provide the information, goods and services offered through our website to you, for billing and order fulfilment. Specifically, we use data about you in the following ways:
Data & password security
All data you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Once we have received data from you, we use certain procedures and security features to try to prevent unauthorised access.
Where you have a password, you are responsible for keeping the password confidential. Do not share the password with anyone.
Sending information on the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of the data transmitted to our site. Any transmission is at your own risk. Unless we have been negligent we are not liable for any loss arising from a breach of security.
Choice â receiving marketing emails
You can choose to receive marketing emails and can opt-out of receiving them later. You will be able to unsubscribe from our marketing mailing list at anytime by clicking on the unsubscribe link at the bottom of an email. If at any time you wish to have your information removed from our active mailing list databases, please contact us at firstname.lastname@example.org. For postal enquires please direct correspondence to Decold Ltd, 18 Old School Drive, Southwold, IP18 6JZ Reydon.
This site contains links to other sites. We are not responsible for the privacy practices or the content of such websites.